Website Privacy Policy
This Privacy Policy explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Pelvital USA, Inc. (“we,” “us,” “our,” or “Pelvital” or "Flyte").
By using the Pelvital website or any of our services, features, tools, or resources, you agree that you are over 18 years old and you agree to the terms of this Privacy Policy and our Terms and Conditions.
This Privacy Policy, along with our Terms and Conditions, governs your use of the Pelvital website at www.flytetherapy.com, www.flyteforme.com and www.pelvital.com (the “Site”).
We reserve the right to modify this policy and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the Site constitutes your agreement to our then-current Privacy Policy.
Our Site may contain links to other websites. These websites may have privacy policies different than our Privacy Policy. The Site may also contain certain social media icons or widgets. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media websites is governed by the terms of use and privacy policy of the particular platform.
I. What Information is Collected?
We may collect personal information from you on our Site, or through any other digital or personal communication between you and the Site. Information collected by us is voluntarily provided by you and may include information such as your name, email address and phone number. The Site may also collect general information about your technology interface or preferences (such as the type of browser used or the files requested). Additionally, we may collect information regarding the websites you visit and other information, as described in this Privacy Policy.
The information we may collect includes, but may not be limited to:
Your name and email address to register to receive news updates and other company-related updates, promotions and materials from us; Your name, email address, phone number and any additional information you voluntarily provide to us through the “Contact Us” form on the Site; Information regarding your browser and other technical specifications required to use our Site; Computer data or files, often called “cookies,” which may be sent by your web browser and stored on an individual computer to allow our server to “recognize” you through the navigation of the Site, and for us to credit your account for various online transactions; Computer data files, often called “web beacons” that are collected from emails or links on third-party sites that allow our server to evaluate the popularity of those links or the information contained in emails or on third-party sites; and your IP address to measure our website traffic and to help provide a more personalized experience.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
II. Your Feedback, Comments and Ideas
While Pelvital is pleased to receive feedback, comments and ideas from visitors to the Site, Pelvital hereby informs you that any information that you submit through the Site will be considered non-personal, non-confidential and non-proprietary. If you transmit any ideas, information, concepts, know-how or techniques or materials to Pelvital through the Site, you hereby grant Pelvital an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute them in any medium, and agree that Pelvital is free to use them for any purpose. You agree that Pelvital shall not be under any obligation whatsoever to return any unsolicited submissions from you. You agree that Pelvital shall be entitled to the unrestricted use of the unsolicited submissions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other provider of the unsolicited submissions.
III. Children Under the Age of 13
Our Site is not designed for children, and we do not knowingly collect information from any person under the age of 13.
IV. How is User Information Used and Shared?
We collect information about you in order to provide our services to you and provide you with a better experience. We also collect information that is necessary for the Site to work properly.
We will never sell your personal information to a third party.
We use personal information about our users for a variety of purposes related to our business, including but not limited to:
Allowing you to receive information from us regarding Pelvital services, news updates and other company-related updates, promotions and materials; Tracking information about your visits to our Site or use of the Site to allow us to provide better service; Using certain online preferences in the aggregate across all users to evaluate the Site and develop additional products and services to offer; Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering; Contacting you regarding an inquiry on the Site that you have initiated; Providing information about your usage or preferences to our third-party vendors and providers; and Other purposes necessary to carry out our obligations under this Privacy Policy or our Terms and Conditions.
We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow third parties we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.
We may provide user information to third-party service providers or vendors for purposes of, including without limitation, initiating direct marketing programs on our behalf, data tracking, maintenance or development of our Site, development of online products and services or customer service or new product development, or other contracted promotional opportunities provided to our users. We will not share your information with third parties to directly market their products to you. We may share this information with any subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors or other related entities and their respective owners. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders or other legal process to establish or exercise our legal rights or defend against legal claims or as otherwise required by law.
V. Business Transfers
We may disclose your information to a third party as part of reorganization or a sale of the assets of Pelvital, or its subsidiaries or divisions. Any third party to which Pelvital transfers or sells the Site or related assets will have the right to continue to use the personal and other information that you have provided to us.
VI. Behavioral Advertising
We may also use third-party vendors, such as Google Analytics, to advertise to our users online. These third-party vendors may display Pelvital product advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the Site or another site affiliated with Pelvital products or services. Any information that these third parties collect via cookies is not linked to any personally identifiable information (name, address, email address or phone number) we collect or you provide on the Site. You can opt-out of Google Analytics by using Google’s Ads Settings.
VII. Behavioral Remarketing
Pelvital uses remarketing services to advertise on third party websites to you after you visited our Site. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
VIII. How is User Information Protected?
We maintain administrative, physical, and technical safeguards for all user information collected on our Site.
IX. How Can Users Limit Information Collected?
By providing information to us or using our Site, you are consenting to our use of your data as outlined in this Privacy Policy.
While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:
You may have your contact information removed from our marketing lists by clicking on the unsubscribe link in any communication received from us, or by emailing us at info@pelvital.com. You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products or information regarding the Site; and You may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.
X. Your California Privacy Rights
California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Site.
XI. Contacting Us
For additional information pertaining to our Privacy Policy, please contact:
Pelvital USA, Inc. 860 Blue Gentian Road Suite 200 Eagan, MN 55121
support@flytetherapy.com 1-866-735-8482
QSP-003 Rev 01